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Have a Question? Please Check Our FAQs First!
Before reaching out, take a moment to review the frequently asked questions below. Your answer may already be listed! If you donât find the information you're looking for, feel free to submit your question using the form below, and weâll be happy to assist you.
Frequently Asked Questions
WEBSITE SUPPORT
How do I save or favorite a piece of content?
Will my comments or questions posted on the site be answered?
When are new episodes added?
What are the differences between this platform and the Facebook Inside Scoop subscription?
Will subscribing to this website also give me access to the Inside Scoop Facebook subscription?
How do I gift a membership to a friend?
I'm getting an error when accessing the Inside Scoop website, what do I do?
ACCOUNT & BILLING
How do I change the email address associated with my Inside Scoop membership?
Will my membership automatically renew?
What is my subscription renewal date?
How do I update and change my payment details?
How do I cancel my membership?
Do you offer refunds?
Can I still access my videos if I cancel my membership?
How can I renew a subscription I've previously canceled?
How do I access my account details?
How do I change my password?
What do I do if Iâve received a failed payment notice?
I forgot my password, what do I do?
How do I delete my account?
Get In Touch
If you have a question about your subscription, billing, or our platform, take a look at our FAQ's or fill out the form below.
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Important: This support form is strictly for subscription-related inquiries, account issues, feedback, or technical assistance. Only our support team receives messages submitted through this form, and we cannot respond to questions related to medical advice, diet, product recommendations, or any other non-technical matters. Please note that Rodney and Dr. Becker do not receive or respond to messages sent via this support form.